Pluspige saves a full-time position in the returns department
From manual setup to fully automated returns – and one employee saved
Returns Exchanges
Returns Gift Cards
Increase in exchanges chosen
Compared to previous exchange %
From manual setup to fully automated returns – and one employee saved
Pluspige went from paper, labels in packages, and manual forms to a simple, digital flow. Today, customers find their own return label, choose a refund, exchange, or gift card – and stay in the shop all the way.
In short
- Fully automated, self-service returns flow
- Exchanges without creating a new order
- Better overview: both received returns and those on the way
- Increased sales in connection with returns
Ken Primby, from Pluspige, states:
"From day one, we have actually reduced our returns department by the equivalent of a full-time employee."
"We also see a significant increase in additional sales in connection with a return. Additional sales we’ve never had before… it was a no-brainer to start using Returnflows."
A significant increase in both exchanges and gift cards – but with a simpler workflow than before.
From day one, we have actually reduced our returns department by the equivalent of a full-time employee.
Ken Primby
Co-owner, Pluspige
Odder, Dec. 2025
The Impact of Returnflows
- Significantly reduced time spent on returns processing – equivalent to almost one full-time employee saved in the returns department.
- Customers can exchange items without friction and stay in the shop – generating additional sales in connection with returns.
About Pluspige
Pluspige is a popular Danish webshop that sells plus-size clothing primarily for women. Pluspige is known for having a large, loyal customer base and for providing a high level of service to its customers.
Founded
2009, Odder
Webshop
Integrations
Transform your returnflow
We deliver results across niches, order sizes, and return volumes. Let’s talk about how we can help you too.
A snapshot of our features
Full control over your return process
We handle the little details that make all the difference.
Integrations that fit seamlessly into your setup.
We're ready to help — especially you.
Carriers and markets - just the way you want them.
Shopify POS Integration.
That's serious omnichannel.
Instant Exchange: (even) faster exchanges
Match price differences, order-, and product discounts.
Upsells & Downsells.
We got you covered.
Customize the text, colors, and look to match your brand.
Let's talk
We have so much more to share. Let’s explore how Returnflows can change your returns for the better.
