Oversized Lifting Club has turned returns into a strength
The switch to Returnflows has resulted in over half of all returns ending as exchanges or gift cards.
Returns Exchanges/giftcards
Choose exchange or gift card
Calculated based on the total return value during the period.
Fewer refunds, more exchanges
In fashion, returns are an inevitable byproduct. With Returnflows, the returns process has been moved into the online store, allowing customers to exchange without friction. The result is fewer refunds – and significantly more retained revenue.
The Solution
Oversized Lifting Club’s previous return solution did not support exchanges, so customers had to place a new order if, for example, they wanted to swap for a different size.
Almost since the early days of Returnflows, Oversized Lifting Club has been using the solution and now offers a self-service flow where customers can choose everything from gift cards and exchanges to preferred carrier – and, most importantly, gain full visibility over the returns process.
Returnflows is a crucial component of our business
Julius Eggen
Co-owner, Oversized Lifting Club
Oversized Lifting Club
Returnflows has become a sales driver
Not only have exchanges become possible, but Returnflows also enables customers to swap for more expensive and/or additional products. This has resulted in a significant volume of upsells among Oversized Lifting Club’s customers.
The results speak for themselves. In May, June, and July alone – a 90-day period – exchange value amounted to 206,703.99 DKK, corresponding to 46.8% of the return value.
About Oversized Lifiting Club
Upcoming Danish sports brand with a strong focus on community and the shared passion for training.
Founded
2022, Aarhus
Webshop
Integrations
Transform your returnflow
We deliver results across niches, order sizes, and return volumes. Let’s talk about how we can help you too.
A snapshot of our features
Full control over your return process
We handle the little details that make all the difference.
Integrations that fit seamlessly into your setup.
We're ready to help — especially you.
Carriers and markets - just the way you want them.
Shopify POS Integration.
That's serious omnichannel.
Instant Exchange: (even) faster exchanges
Match price differences, order-, and product discounts.
Upsells & Downsells.
We got you covered.
Customize the text, colors, and look to match your brand.
Let's talk
We have so much more to share. Let’s explore how Returnflows can change your returns for the better.