Returnflows

Part of your existing warehouse operations

The integration between Returnflows and Ongoing WMS makes returns and exchanges a natural part of your existing warehouse flow.

• Returns are automatically created in Ongoing WMS based on tracking number
• Exchanges are put “on hold” and released according to your Returnflows settings
• Return handling can be completed directly in Ongoing – via scanner, mobile, or web interface
• Return statuses are updated in both Ongoing and Returnflows automatically

In practice, your warehouse team continues working in Ongoing WMS as usual – while Returnflows ensures a faster, smoother and more customer-friendly returns experience.

This integration is ideal for webshops and 3PL providers using Ongoing WMS as their core logistics system – especially those with high return volumes and a focus on automation.

Setup

Setting up the Ongoing WMS integration happens in 4 simple steps:
• Step 1 – Install the integration inside Returnflows
• Step 2 – Authenticate your Ongoing connection
• Step 3 – Configure your delivery settings
• Step 4 – Adjust your warehouse return settings

For a full guide, check out our support article here: https://help.returnflows.com/en/articles/11494142-ongoing-wms-integration-full-setup-functional-overview