Returnflows

Automate your communication

With the Drip integration, you can send personalized, automated messages based on your customers return flow.

• Use Returnflows events in your existing email flows
• Trigger emails when a customer creates, completes, or has a return processed
• Target communication based on filters such as return type and return status
• Combine with campaigns, automated gift cards, or follow-ups

The Drip integration is ideal for webshops that want to enhance the customer journey by tailoring all communication, even the return flow, to their own tone of voice and visual identity. It’s also for those who want to use Returnflows events as triggers for campaign and win-back flows based on one or more returns.

Setup

Setup takes just a few minutes:
• Step 1 – Connect Drip in Returnflows with your API token (found in Drip → User settings)
• Step 2 – Confirm the connection and activate the integration
• Step 3 – Configure your desired flows directly in Drip