Unify your claims workflow

Configure specific steps and questions based on your store and your workflows.

Get ongoing insights into claim reasons and product defects.

Segment resolutions to fit your store, markets and product groups.

Manage your entire claims workflow directly in Shopify: From new and ongoing requests to closed cases.

Reduce customer inquiries using automated updates and your own status page.

Enable customers to seamlessly upload photos and videos via desktop, mobile, or a hybrid of both.